1. These terms of use (hereinafter the terms) are valid in the booking environment of houses, saunas and offices https://www.iglupark.com (hereinafter booking environment) between a person (hereinafter the customer) and Iglupark OÜ, registry code 16002076 (hereinafter service provider or Iglupark), when booking and paying for the houses, saunas and offices.
    2. In addition to these terms, the relations between the customer and service provider are regulated by the legislation valid in the Republic of Estonia.
    3. By using the booking environment the customer confirms that he or she is at least 18 years of age and has reviewed, agrees with and undertakes to comply with these terms and the rules and regulations of Iglupark (attached as appendix 1 to these terms). The accuracy of the above confirmations is presumed and Iglupark is not obliged to check these.
    4. When using the booking environment in a language other than Estonian, the terms will be also provided in the respective language. In case of differences in translations, the Estonian text shall prevail.
    5. The service provider has the right to make changes in the terms. The changes will be provided for on the website www.igupark.com.

    1. The customer is obliged to make the booking, payment and other operations in accordance with the terms and the instructions for use displayed in the booking environment. The customer undertakes to carefully check the data entered by him/her and to be responsible for their accuracy when performing each operation and entering the data.
    2. The service provider has the right not to execute the customer‘s order if the customer has not complied with the terms of the booking environment, instructions or orders established by Iglupark, including, for example, if the customer is unable to exhaustively prove payment.
    3. The service provider makes every reasonable effort to ensure that the information about the services and prices displayed in the booking environment (including, but not limited to, amounts, descriptions or dates) is accurate and complete, but does not guarantee the complete accuracy of the information and is not responsible for it. The service provider shall use its best endeavours to rectify any deficiencies or errors in the booking environment in a timely manner.

    1. Price information of the service provider is available at www.iglupark.com. All prices of the service provider have been provided in euros and include VAT established in the Republic of Estonia.
    2. When booking the service, the full amount of the service should be paid in advance. If the customer cancels, changes or does not use the service, the prepaid amount will not be refunded.
    3. To make a booking, the customer selects the desired service (house, sauna or office), the number of people and the time of using the service in the booking environment by date and time and fills in other data fields required in the booking environment. Then the customer should enter his/her personal data (first name, surname, e-mail address, telephone number).
    4. Prior to final confirmation of the booking, the customer undertakes to check the accuracy of the information provided. By clicking ”Book” at the end of the booking form, the customer confirms his/her acceptance of the conditions and review of the privacy notice. The customer is then redirected to the payment environment where it is possible to pay for the booking by Visa or MasterCard debit or credit payment.
    5. The terms and privacy policy can be viewed and downloaded via the corresponding web link.
    6. When making payments, the service provider uses the Stripe payment platform. After a successful payment, the customer will be redirected back to the website of the service provider and the booking confirmation will be sent to the customer‘s e-mail address.

    1. The booking can be cancelled through the booking environment. The service provider does not compensate for the unused service.
    2. If the booking is cancelled, the deposit will not be refunded, unless the booking is cancelled for a reason directly and immediately attributable to the service provider.

    1. The use of the booking environment requires the processing of the customer‘s personal data. Learn more about how and for which purposes your service provider processes customer’s personal data from the privacy notice:[…].

    1. The service provider is liable for the damage caused to the customer by the violation of the terms only if the violation is intentional or due to gross negligence. The service provider is not liable for the customer‘s loss of income, non-proprietary damage or damage caused by the interruption of operations.

    1. The invalidity of one provision of the terms or a part thereof due to non-compliance with legislation does not affect the validity, legality or enforceability of the remaining provisions of the terms or the remaining part of the relevant provision.
    2. If the customer finds that the service does not meet the established terms, the service provider should be directly and immediately notified of it, by adding any existing or available evidence related to it.
    3. Complaints should be submitted to noblessneri@iglupark.com. The service provider will respond to the submitted complaint at least in a form that can be reproduced in writing within 14 days.
    4. The disputes between the customer and the service provider will be settled by negotiations. If no agreement is reached, the dispute will be resolved in Harju County Court.